You may be asking yourself who to call if stormwater is backing up in front of your house…or what to do if a streetlight is out. You can find out on this handy dandy “Who To Call” diagram, provided by St. Charles City Hall.

St. Charles has gone from “See, Click, Fix” to “Report a Concern”
Issues can be reported by completing the form linked below or by calling 1-636-949-3364. If this is a true emergency please call 9-1-1. If this is a police issue that needs immediate attention, please contact dispatch at 1-636-949-3300 (non-emergency number). All other concerns, please report using the form below. All entered concerns will be directed to the appropriate department during normal business hours, which are Monday-Friday, 8 a.m. to 5 p.m.
Report a Concern

If you need to hire a babysitter, dog walker, or someone to clear your driveway after a snow, you can check here.